Frequently Asked Questions
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Hello! I'm Theresa Shenora, master massage therapist and certified manual lymphatic drainage therapist at The Blue Door Therapeutic Massage and Universal Energy Healing. With a passion for holistic wellness, I've been dedicated to providing therapeutic massage and energy healing services to help you find balance and tranquility. I look forward to meeting you and assisting you on your journey to wellness.
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At The Blue Door, we offer a variety of massage sessions tailored to your individual needs, including therapeutic massage, manual lymphatic drainage, energy healing, and more. Our sessions range from 15 - 30 minutes for clinical sessions and 60 to 120 minutes for signature massage and specialty care focusing on your well-being and relaxation. Explore our services to find the perfect session for you.
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Yes, we operate by appointment only to ensure personalized attention and care. You can easily book your appointment online or reach out to us via phone or text. We'll do our best to accommodate your schedule and provide a serene experience.
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We encourage you to ask questions and communicate openly. Your comfort and understanding are important to us, so feel free to inquire about any aspect of your session. Listening to your therapist's guidance is also key to a beneficial experience.
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If you're new to massage therapy, don't worry! We'll guide you through the process, addressing any concerns and customizing the session to your needs. Expect a welcoming environment where you can relax and start your journey to wellness.
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Comfort is our priority. You can choose to wear as much or as little clothing as you feel comfortable with, and we'll ensure proper draping for your privacy. Feel free to discuss any preferences or concerns with us.
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Relax and breathe deeply. Whether you prefer to chat or enjoy quiet time, the session is yours to unwind. Rest assured, your confidentiality is respected, and our focus is on your comfort and relaxation.
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Your comfort is our top priority. If you feel any discomfort, please let us know immediately. We're here to adjust the session to your needs and ensure a positive experience.
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Most clients feel relaxed and rejuvenated after their session. Depending on the type of massage, you may experience some soreness, but overall, you should notice an improvement in your well-being.
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We accept various forms of payment, including cash, debit/credit cards, and contactless options. Payment is due at the time of service.
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Currently, we do not accept insurance. However, we can provide a receipt for you to submit to your insurance company for potential reimbursement.
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Appointments are required to ensure personalized care. Please book your session online or contact us to schedule your visit. We look forward to welcoming you to The Blue Door.
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The Blue Door is located in a private residential area on scenic Crow Mountain in Russellville AR less than 5 minutes from the interstate. Upon confirmed booking you will receive address and directions. We also offer services to your location for those with mobility challenges or wishing to book multi-client events or clinics. Travel to you services are found under add-on services for an additional fee.
Rescheduling and No-Show Policy
RESCHEDULING: We understand that plans can change. Please manage your appointments online and reschedule at least 24 hours before your appointment via our scheduling platform or by texting us at 479-970-0644.
For cancellations, kindly provide at least a 12-hour notice by texting 479-970-0644 with the reason and a proposed reschedule date and time. This courtesy allows us to offer the slot to someone else and is greatly appreciated.
NO-SHOW POLICY: Failing to attend a scheduled appointment without prior notice is considered a "no-show." A no-show will result in a charge equal to the total amount of the missed appointment.
If you are more than 15 minutes late, you may be considered a no-show. We reserve the right to reschedule or shorten your session to accommodate other clients.
After two no-shows, future appointments will require pre-payment, and no refunds, exchanges, or discounts will be offered.